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Items are eligible for a return and a complete refund within 14 days of the shipment date. If items are not in the condition that they were sent out in (items unworn, unwashed and tags still attached) and the 14 days have passed, we unfortunately cannot offer you a refund. If the wrong size was purchased, we unfortunately cannot offer a return/refund.

We include a full size chart in each listing to ensure the customer selecting the correct size.

If you have recieved the wrong product or size, please email us ASAP! Mistakes happen sometimes, but we are always willing to fix a error we have made! :)

If you are wishing to request a return, or wishing to receive more information on returns and refunds please email contact@enchantedoddities.ca & we will get back to you as soon as possible!

All shipping turnaround times are stated in the products description. If you have any concerns regarding your orders shipment, or if you believe that there has been an accidental delay, please email us! contact@enchantedoddities.ca