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Items are eligible for a return and a complete refund within 14 days of the shipment date. If items are not in the condition that they were sent out in (items unworn, unwashed and tags still attached) and the 14 days have passed, we unfortunately cannot offer you a refund.

We include a full size chart in each listing to ensure the customer selecting the correct size. Please note that we cannot accept size exchanges.

If you have received the wrong product or size, please email us ASAP! Mistakes happen sometimes, but we are always willing to fix a error we have made! :)

If you are wishing to request a return, or wishing to receive more information on returns and refunds please email contact@enchantedoddities.ca & we will get back to you as soon as possible! ♡

We ask that you allow up to 9 business days to receive a shipment update on your order, as all orders are packed in house by our very small team!

If you are placing a pre-order, please read the description of the item for information regarding the turnaround time for your pre-order! ♡ :)